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Subscription Policy

Last Updated: February 16, 2024

  1. THIS SUBSCRIPTION POLICY (“POLICY”) CONTAINS VERY IMPORTANT INFORMATION REGARDING YOUR RIGHTS AND OBLIGATIONS, AS WELL AS CONDITIONS, LIMITATIONS, AND EXCLUSIONS THAT MIGHT APPLY TO YOU. PLEASE READ IT CAREFULLY, ALONG WITH OUR PRIVACY POLICY, REFUND POLICY, AND TERMS OF SERVICE, WHICH ALSO APPLY TO YOU AND WHICH PROVIDE ADDITIONAL INFORMATION WITH RESPECT TO THIS POLICY. CAPITALIZED TERMS HAVE THE MEANINGS ASCRIBED TO THEM IN THE TERMS OF SERVICE.
  2. PLEASE NOTE THE FOLLOWING REGARDING AUTO-RENEWAL OF YOUR SUBSCRIPTION:
    • THE SUBSCRIPTION SERVICE CONSISTS OF AN INITIAL CHARGE FOLLOWED BY RECURRING PERIODIC CHARGES AS AGREED TO BY YOU. ALL CHARGES WILL APPEAR ON YOUR CREDIT CARD STATEMENT AS PAID TO “ONE COUNTRY.” BY ENTERING INTO THIS AGREEMENT, YOU ACKNOWLEDGE THAT YOUR SUBSCRIPTION HAS AN INITIAL AND RECURRING PAYMENT FEATURE AND YOU ACCEPT RESPONSIBILITY FOR ALL RECURRING CHARGES PRIOR TO DEACTIVATION. ONE COUNTRY MAY SUBMIT PERIODIC CHARGES (E.G., MONTHLY) WITHOUT FURTHER AUTHORIZATION FROM YOU, UNTIL YOU PROVIDE ADVANCE NOTICE (IN COMPLIANCE WITH THE CANCELLATION PROCEDURES BELOW) THAT YOU WISH TO TERMINATE THIS AUTHORIZATION OR WISH TO CHANGE YOUR PAYMENT METHOD. SUCH NOTICE WILL NOT AFFECT CHARGES SUBMITTED BEFORE ONE COUNTRY REASONABLY COULD ACT. TO TERMINATE YOUR AUTHORIZATION OR CHANGE YOUR PAYMENT METHOD, YOU MAY: (A) UTILIZE THE OPTIONS MADE AVAILABLE IN YOUR ACCOUNT AREA OF THE SITE; OR (B) EMAIL US AT: SUPPORT@ONECOUNTRY.COM.  IF YOUR PAYMENT DETAILS CHANGE, YOUR CARD PROVIDER MAY PROVIDE US WITH THE UPDATED PAYMENT DETAILS. WE RESERVE THE RIGHT TO USE THESE UPDATED DETAILS FOR FUTURE CHARGES IN ORDER TO HELP PREVENT ANY INTERRUPTION TO THE DELIVERY OF SERVICE. ADDITIONALLY, BY SIGNING UP FOR OUR SUBSCRIPTION SERVICE YOU ARE AGREEING TO RECURRING PERIODIC PAYMENTS FOR AN INDEFINITE TIME UNTIL DEACTIVATED BY YOU OR US, ON THE SUBSCRIPTION TERMS SET OUT IN THE APPLICATION FORM YOU HAVE COMPLETED, SUBJECT TO VARIATION IN ACCORDANCE WITH THIS SECTION. YOU CAN DEACTIVATE YOUR SUBSCRIPTION AT ANY TIME, PROVIDED THAT YOU DO SO WITHIN THE APPLICABLE DEACTIVATION NOTICE PERIOD, AS DESCRIBED BELOW. YOU WILL NOT BE CHARGED FOR ANY DEACTIVATION. YOU CAN RE-SUBSCRIBE AT ANY TIME FOLLOWING YOUR DEACTIVATION, BUT WE RESERVE THE RIGHT NOT TO PERMIT RE-SUBSCRIPTION WHERE WE HAVE PREVIOUSLY ELECTED TO TERMINATE A SUBSCRIPTION BY YOU.
    • FURTHERMORE, YOUR SUBSCRIPTION WILL CONTINUE INDEFINITELY UNTIL TERMINATED IN ACCORDANCE WITH THIS POLICY. FOLLOWING YOUR INITIAL SUBSCRIPTION PERIOD, AND AGAIN AFTER ANY SUBSEQUENT SUBSCRIPTION PERIOD, YOUR SUBSCRIPTION WILL AUTOMATICALLY COMMENCE ON THE FIRST DAY FOLLOWING THE END OF SUCH PERIOD AND CONTINUE FOR SUCCESSIVE RENEWAL PERIODS OF THE SAME LENGTH, AT THE THEN-CURRENT, NON-PROMOTIONAL SUBSCRIPTION RATE. YOU AGREE THAT YOUR ACCOUNT WILL BE SUBJECT TO THIS AUTOMATIC RENEWAL FEATURE UNLESS YOU DEACTIVATE YOUR SUBSCRIPTION. TO DEACTIVATE YOUR SUBSCRIPTION, YOU MAY: (A) UTILIZE THE OPTIONS MADE AVAILABLE IN YOUR ACCOUNT AREA OF THE SITE; OR (B) EMAIL US AT: SUPPORT@ONECOUNTRY.COM. ADDITIONAL DETAILS ARE PROVIDED BELOW.
    • IF YOU DEACTIVATE, YOU MAY USE YOUR SUBSCRIPTION UNTIL THE END OF YOUR THEN-CURRENT SUBSCRIPTION TERM; YOUR SUBSCRIPTION WILL NOT BE RENEWED AFTER YOUR THEN-CURRENT TERM EXPIRES. YOU WILL NOT BE ELIGIBLE FOR A PRORATED REFUND OF ANY PORTION OF THE SUBSCRIPTION FEE PAID FOR THE THEN-CURRENT SUBSCRIPTION PERIOD. BY SUBSCRIBING TO THE SERVICE, YOU AUTHORIZE ONE COUNTRY TO CHARGE YOUR PAYMENT PROVIDER NOW, AND AGAIN AT THE BEGINNING OF ANY SUBSEQUENT SUBSCRIPTION PERIOD. UPON RENEWAL OF YOUR SUBSCRIPTION, IF ONE COUNTRY DOES NOT RECEIVE PAYMENT FROM YOUR PAYMENT PROVIDER, (A) YOU AGREE TO PAY ALL AMOUNTS DUE ON YOUR ACCOUNT UPON DEMAND AND (B) YOU AGREE THAT ONE COUNTRY MAY EITHER TERMINATE OR SUSPEND YOUR SUBSCRIPTION AND CONTINUE TO ATTEMPT TO CHARGE YOUR PAYMENT PROVIDER UNTIL PAYMENT IS RECEIVED (UPON RECEIPT OF PAYMENT, YOUR ACCOUNT WILL BE ACTIVATED AND FOR PURPOSES OF AUTOMATIC RENEWAL, YOUR NEW SUBSCRIPTION COMMITMENT PERIOD WILL BEGIN AS OF THE DAY PAYMENT WAS RECEIVED).
      • AUTO-RENEWAL SHALL BE VOID WHERE PROHIBITED.
      • YOU MAY CANCEL ANY FUTURE PURCHASES PURSUANT TO THE AUTO-RENEWAL BY: (A) UTILIZING THE OPTIONS MADE AVAILABLE IN YOUR ACCOUNT AREA OF THE SITE; (B) CLICKING “CANCEL MY SUBSCRIPTION” IN A REMINDER OR RECEIPT E-MAIL, WHICH WILL POP UP A CANCELLATION E-MAIL TO SEND TO ONECOUNTRY.COM; OR (C) SENDING AN EMAIL TO: SUPPORT@ONECOUNTRY.COM WITH AN INDICATION IN THE SUBJECT LINE THAT YOU WANT TO CANCEL, SUCH AS “PLEASE CANCEL MY SUBSCRIPTION” OR “CANCEL.” IF SENDING AN EMAIL, PLEASE INCLUDE YOUR FULL NAME AND CONTACT PHONE NUMBER ALONG WITH YOUR REQUEST TO CANCEL. 
        • PLEASE NOTE MEMBERSHIPS AND SUBSCRIPTIONS CANNOT BE REFUNDED AFTER BEING BILLED OR FULFILLED. MAKE SURE TO CONTACT US ABOUT YOUR CANCELLATION NO LESS THAN SEVEN (7) DAYS BEFORE YOUR RENEWAL DATE TO ALLOW FOR PROCESSING OF YOUR CANCELLATION REQUEST TO INSURE YOU ARE NOT BILLED FOR THE NEXT BILLING CYCLE. ALL MEMBERSHIPS ARE BILLED ON THE 5TH OF EACH MONTH. FOR MONTHLY SUBSCRIPTIONS, YOUR RENEWAL DATE IS THE DATE OF THE MONTH ON WHICH YOU INITIALLY SUBSCRIBED. FOR ANNUAL SUBSCRIPTIONS, YOUR RENEWAL DATE IS THE ANNIVERSARY OF YOUR ORIGINAL SUBSCRIPTION DATE.

(II)          ONCE YOU CANCEL THE AUTO-RENEWAL, YOUR CARD WILL NO LONGER BE CHARGED AND YOU WILL NOT BE ENTITLED TO ANY REFUND, EVEN IF YOU CANCEL IMMEDIATELY AFTER THE LAST PAYMENT IS MADE.

  1. THIS POLICY IS SUBJECT TO CHANGE BY ONE COUNTRY WITHOUT PRIOR WRITTEN NOTICE AT ANY TIME, IN OUR SOLE DISCRETION. ANY CHANGES TO THIS POLICY WILL BE IN EFFECT AS OF THE "LAST UPDATED” DATE REFERENCED AT THE TOP OF THIS POLICY; PROVIDED, HOWEVER, THAT ANY AMENDMENT OR MODIFICATION TO THIS POLICY SHALL NOT APPLY TO ANY CHARGES INCURRED PRIOR TO THE APPLICABLE AMENDMENT OR MODIFICATION. YOU SHOULD REVIEW THIS POLICY BEFORE SUBSCRIBING TO ANY SERVICES THAT ARE AVAILABLE THROUGH THIS SITE. YOUR CONTINUED SUBSCRIPTION TO A SERVICE AFTER THE "LAST UPDATED” DATE WILL CONSTITUTE YOUR ACCEPTANCE OF AND AGREEMENT TO SUCH CHANGES.